What!!! They’ve updated the tutor rating system?

This is more a personal opinion post than a hint/tip…. So yeah, here we go.

As I said in my previous post, the tutor rating system is the most discussed aspect of Cambly, and now that it’s been updated it’s being discussed even more!  Cambly Corner is awash with posts about the new system and how great/awful it is. Yep, tutors have been moaning for ages about ratings and how it’s an “unfair” system. So Cambly changed how ratings were viewed by students, showing the rating to the first decimal place.  This meant that a 4.85 tutor  and a 4.94 tutor both showed as a 4.9.  This helped the lower rating tutors, but of course the higher rated tutors were annoyed.. “I worked hard for this, why am I seen as the same as a 4.85 tutor!!”  Personally I thought it was a good move, anything that helps tutors get students has to be a good thing, but of course Cambly Corner was a hotbed of silly “rating” posts.

Now, Cambly has given us this….

Tutor ratings will be calculated based on only the last 200 reviews you’ve received from your students, rather than all the ratings you’ve ever received on Cambly. Similar to before, unfair ratings, such as low ratings due to connection issues, will be removed from your rating calculation.

How can anyone see this as anything other than positive?  Tutors now know that if they have any bad ratings from a student, that rating will eventually drop off the system to be replaced by a hopefully better rating!  When tutors first join Cambly they are learning their craft and may not give as good a class as they do after getting several months of experience.  Any bad ratings would hang around on the system, but now with the rolling “last 200 reviews” system, those ratings will eventually drop off and tutors can feel that they have a chance to pull things back if their rating is not as good as expected. Well done Cambly!!  But of course, tutors still need to put the work in to get those good reviews. 🙂

In theory, with my average of 12 students a day for 5 days a week, if all my students rated me as a 5 then in less than two months I’d have 200 reviews of 5.  As I said, definitely a positive. But of course some people are still not happy.  Some tutors moaned about the rating system, Cambly fixed it and they still moan. *sigh*

Of course Cambly wins from this as well. “Wow, look at all those high rated tutors. Cambly really has some great teachers, I think I’ll join!”

Oh, my rating? It’s gone up to 4.97, so I’m showing as a 5! No complaints from me…. Now I just have to make sure it stays there.

Before I go, I’d like to remind you of that well known old saying…

You can please some of the people all of the time, and all of the people some of the time. But you can’t please some Cambly tutors unless you give them a twenyty dollar raise, and let them set their own ratings 😛

Until next time. Alice.

“It would be so nice if something made sense for a change”